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Xi'an Safety Guide

Xi'an Safety Guide

Health, security, and travel safety information

Generally Safe
Xi'an, the ancient capital of China and home to the Terracotta Warriors, is generally a safe destination for international travelers. The city maintains a low violent crime rate and has a visible security presence, particularly around major tourist attractions. Like most large Chinese cities, Xi'an benefits from extensive CCTV coverage and active policing, making serious crimes against tourists relatively rare. However, visitors should remain vigilant about petty crimes such as pickpocketing and bag snatching, especially in crowded tourist areas like the Muslim Quarter, Bell Tower area, and around the Ancient City Wall. Language barriers can pose challenges in emergency situations, as English is not widely spoken outside major hotels and tourist facilities. Air quality can also be a health concern, particularly during winter months when pollution levels may spike. Overall, with basic precautions and cultural awareness, travelers can enjoy Xi'an safely. Understanding local customs, keeping valuables secure, and having translation tools readily available will significantly enhance your safety and travel experience in this historic city.

Xi'an is a safe destination for tourists with low violent crime rates, though visitors should take standard precautions against petty theft and be prepared for language barriers.

Emergency Numbers

Save these numbers before your trip.

Police
110
National emergency number; English support may be limited, so have your location written in Chinese or use translation apps
Ambulance
120
Medical emergency number; operators typically speak only Mandarin, so having a Chinese speaker assist is helpful
Fire
119
Fire and rescue services emergency number
Tourist Hotline
029-87630166
Xi'an Tourism Bureau hotline for tourist complaints and assistance; some English support available during business hours
National Tourist Complaint Hotline
12301
24-hour national tourism service hotline with English support for tourist-related issues and complaints

Healthcare

What to know about medical care in Xi'an.

Healthcare System

Xi'an has a two-tier healthcare system with public hospitals serving most locals and international/private hospitals catering to expatriates and tourists. Public hospitals are generally affordable but crowded, with limited English-speaking staff. International clinics offer higher service standards and English support but at significantly higher costs.

Hospitals

Xi'an International Medical Center and Xi'an Gaoxin Hospital's International Medical Center are recommended for foreign visitors, offering English-speaking staff and international standards. Major public hospitals like Shaanxi Provincial People's Hospital and Xijing Hospital provide quality care but with language barriers. Most hotels can arrange medical assistance or recommend appropriate facilities.

Pharmacies

Pharmacies are abundant throughout Xi'an. Many over-the-counter medications available in Western countries may require prescriptions in China, or may not be available at all. Bring sufficient supplies of any prescription medications in original packaging with a doctor's letter. Chinese pharmacies often stock traditional Chinese medicine alongside Western pharmaceuticals.

Insurance

Travel insurance with comprehensive medical coverage is strongly recommended and often required for visa applications. Ensure your policy covers medical evacuation, as serious conditions may require transfer to Beijing, Shanghai, or Hong Kong.

Healthcare Tips

  • Bring a complete supply of prescription medications as specific brands may not be available
  • Keep a list of your medications in both English and Chinese characters
  • Download a translation app for medical terms before arrival
  • International hospitals require upfront payment or proof of insurance coverage
  • Keep copies of prescriptions and medical records with you
  • Air pollution can exacerbate respiratory conditions; bring appropriate medications and masks

Common Risks

Be aware of these potential issues.

Petty Theft and Pickpocketing
Medium Risk

Pickpocketing and bag snatching occur in crowded tourist areas, on public transportation, and at busy markets. Thieves often work in teams to distract victims while accomplices steal belongings.

Use anti-theft bags, keep valuables in front pockets or money belts, avoid displaying expensive jewelry or electronics, stay alert in crowds, and use hotel safes for passports and extra cash
Traffic Accidents
Medium Risk

Traffic in Xi'an can be chaotic with aggressive driving, frequent lane changes, and vehicles not always yielding to pedestrians. Electric scooters and bikes often use sidewalks and may not have warning bells or lights.

Use pedestrian crossings, never assume vehicles will stop, look both ways multiple times, avoid using phones while crossing, and be extra cautious of electric scooters on sidewalks
Air Pollution
Medium to High Risk

Xi'an experiences significant air pollution, particularly during winter months (November to March) when AQI levels can reach unhealthy levels. This can affect respiratory health and exacerbate existing conditions.

Monitor air quality apps (e.g., AirVisual), wear N95 masks on high pollution days, limit outdoor activities when AQI is above 150, stay hydrated, and consider air purifiers in accommodations
Food Safety
Low to Medium Risk

While food poisoning is not extremely common, street food hygiene standards vary, and foreign stomachs may be sensitive to local bacteria, oil, and spices. Tap water is not safe to drink.

Eat at busy establishments with high turnover, avoid raw or undercooked foods, drink only bottled or boiled water, wash hands frequently, and carry anti-diarrheal medication
Heat-Related Illness
Low to Medium Risk

Summer temperatures (June-August) can exceed 35°C (95°F) with high humidity, leading to heat exhaustion or heat stroke, especially when visiting outdoor sites like the Terracotta Warriors.

Stay hydrated, wear sunscreen and hats, take breaks in air-conditioned areas, avoid midday sun during peak summer, and recognize signs of heat exhaustion

Scams to Avoid

Watch out for these common tourist scams.

Tea House Scam

Friendly English-speaking locals (often young women or art students) approach tourists near major attractions, strike up conversation, and invite them to a traditional tea ceremony or art exhibition. Victims are then presented with an exorbitant bill (often thousands of yuan) and pressured or intimidated into paying.

Politely decline invitations from strangers to tea houses, bars, or galleries; be especially wary of overly friendly approaches near tourist sites; if you do accept, agree on prices beforehand and choose the venue yourself; never go to a venue suggested by someone you just met
Fake Monk Donations

Individuals dressed as Buddhist monks approach tourists, offer a 'blessing' or bracelet, and then aggressively demand large donations. Real monks do not solicit money this way.

Politely refuse items from people dressed as monks on the street; real monks typically do not approach tourists for money; if you wish to donate, do so at legitimate temples; firmly walk away if pressured
Taxi Meter Manipulation

Some taxi drivers refuse to use meters, quote inflated flat rates, take unnecessarily long routes, or claim the meter is broken. This is particularly common at train stations and airports.

Always insist on the meter being used; use ride-hailing apps like Didi (Chinese Uber) which show fares upfront; have your destination written in Chinese; know approximate fares and routes; refuse rides if driver won't use meter
Counterfeit Currency

When receiving change, particularly in markets or from taxis, vendors may include counterfeit bills, especially 50 and 100 yuan notes.

Check bills received as change for security features; use mobile payment apps (WeChat Pay, Alipay) when possible; be extra vigilant when breaking large bills; familiarize yourself with genuine currency features
Overpriced Souvenirs at Tourist Sites

Vendors near major attractions like the Terracotta Warriors sell 'authentic' terracotta figures and other souvenirs at highly inflated prices, often claiming they're antiques or special quality.

Assume all 'antiques' are reproductions; bargain aggressively (start at 30% of asking price); buy souvenirs away from major tourist sites; understand that exporting real antiques is illegal; shop at fixed-price stores for genuine items
Rickshaw/Pedicab Overcharging

Bicycle rickshaw drivers around tourist areas quote one price but demand much more at the destination, or claim the quoted price was per person, not for the ride.

Agree on total price in writing before starting; clarify if price is per person or per ride; use official tour vehicles or ride-hailing apps instead; be prepared to walk away from aggressive pricing

Safety Tips

Practical advice to stay safe.

General Safety

  • Keep copies of your passport, visa, and important documents separate from originals
  • Register with your embassy upon arrival for emergency notifications
  • Download offline maps and translation apps before arrival
  • Carry your hotel's business card in Chinese for easy navigation back
  • Be aware that VPNs are needed to access many Western websites and apps
  • Keep emergency cash in small denominations hidden separately from main wallet
  • Learn basic Mandarin phrases for emergencies
  • Save important phone numbers in your phone with Chinese characters

Transportation Safety

  • Use official taxis or ride-hailing apps like Didi rather than unmarked vehicles
  • Avoid unlicensed taxis and motorcycle taxis
  • Keep belongings secure on public transportation, particularly during rush hour
  • Stand away from platform edges in metro stations
  • Wear seatbelts in taxis when available
  • Have destinations written in Chinese characters to show drivers
  • Take photos of taxi license plates before entering
  • Use metro system when possible as it's safer and more reliable than road transport

Money and Valuables

  • Set up mobile payment (WeChat Pay or Alipay) as cash is becoming less common
  • Use ATMs inside banks during business hours rather than street ATMs
  • Notify your bank of travel plans to avoid card blocks
  • Carry small amounts of cash and keep larger amounts in hotel safe
  • Be discreet when handling money in public
  • Keep credit cards in RFID-blocking wallets
  • Photograph your valuables and note serial numbers before travel
  • Use hotel safes for passports when not needed for check-ins

Health and Hygiene

  • Drink only bottled water; avoid ice in drinks unless at international hotels
  • Carry hand sanitizer and use it frequently, especially before eating
  • Bring a basic first aid kit with common medications
  • Be cautious with street food; choose busy vendors with high turnover
  • Wash fruits and vegetables with bottled water or peel them
  • Carry tissues as public restrooms may not provide toilet paper
  • Get recommended vaccinations before travel (Hepatitis A, Typhoid, routine vaccines)
  • Consider bringing probiotics to help adjust to new food bacteria

Cultural Awareness

  • Respect local customs and dress modestly when visiting religious sites
  • Avoid discussing sensitive political topics in public
  • Be aware that internet is monitored and censored
  • Don't photograph military installations or personnel
  • Learn basic Chinese etiquette for greetings and dining
  • Respect queue culture and wait your turn, though it may seem chaotic
  • Be patient with language barriers and use translation apps
  • Understand that personal space concepts differ from Western norms

Accommodation Safety

  • Choose accommodations in well-reviewed, established areas
  • Verify hotel bookings directly with the property
  • Check that windows and doors lock securely
  • Use door chains and deadbolts when in your room
  • Don't open doors to unexpected visitors; verify through hotel front desk
  • Know emergency exits and evacuation routes
  • Keep valuables in room safe or hotel safety deposit box
  • Be cautious about sharing room numbers or travel plans with strangers

Information for Specific Travelers

Safety considerations for different traveler groups.

Women Travelers

Xi'an is generally safe for women travelers, including solo female travelers. Violent crime against women is rare, and the city has a visible security presence. However, women may experience staring, unwanted attention, or comments, particularly if traveling alone. This is usually more curiosity than threat, especially if you have non-Asian features. Harassment is less common than in many Western cities, but standard precautions should still be taken.

  • Dress modestly to avoid unwanted attention; while Western clothing is common, very revealing outfits may attract stares
  • Use official taxis or ride-hailing apps rather than accepting rides from strangers
  • Avoid walking alone in isolated areas after dark; stick to well-lit, populated streets
  • Be firm and assertive if approached by overly friendly strangers, particularly men inviting you to tea houses or bars
  • Keep your phone charged and share your location with friends or family
  • Trust your instincts; if a situation feels uncomfortable, remove yourself
  • Consider joining group tours for visits to remote attractions
  • Be cautious in bars and nightclubs; watch your drinks and don't accept drinks from strangers
  • Learn basic Mandarin phrases like 'leave me alone' (走开 - zǒu kāi) or 'help' (救命 - jiù mìng)
  • Carry a whistle or personal alarm for emergencies
  • Book accommodations in central, well-reviewed areas
  • Be aware that staring is common but usually not threatening; maintaining confidence often deters unwanted attention

LGBTQ+ Travelers

Homosexuality is legal in China and was declassified as a mental illness in 2001. However, there are no legal protections against discrimination, same-sex marriage is not recognized, and there are no specific hate crime laws. Public discussion of LGBTQ+ issues is limited and sometimes censored.

  • Exercise discretion with public displays of affection, as this may attract negative attention or stares
  • LGBTQ+-specific venues are limited in Xi'an; research online communities before arrival for current information
  • Be cautious about discussing sexual orientation with strangers or in public settings
  • Dating apps may be monitored; use with discretion and meet new contacts in public places
  • Hotel staff are generally professional, but booking rooms may occasionally present challenges for same-sex couples
  • International hotel chains are typically more LGBTQ+-friendly than local establishments
  • Avoid political discussions about LGBTQ+ rights, as these topics can be sensitive
  • Connect with online LGBTQ+ expat communities for current advice and support
  • Be aware that LGBTQ+ content may be censored on Chinese internet and social media
  • Consider Shanghai or Beijing for more visible LGBTQ+ communities if this is important to your travel experience
  • Transgender travelers may face additional challenges; ensure all travel documents match your presentation
  • Medical care for LGBTQ+-specific health needs may be limited; bring necessary medications and supplies

Travel Insurance

Travel insurance is essential for visiting Xi'an and China. Medical care for foreigners can be extremely expensive, especially at international hospitals, and many facilities require upfront payment or proof of insurance before treatment. Medical evacuation to Beijing, Shanghai, or home country can cost tens of thousands of dollars. Additionally, trip cancellations, lost luggage, and other travel disruptions are common concerns. China's visa requirements often include proof of travel insurance.

Medical coverage with minimum $100,000 USD for hospitalization and treatment Emergency medical evacuation and repatriation (minimum $250,000 USD) Trip cancellation and interruption coverage Lost, stolen, or delayed baggage coverage 24/7 emergency assistance with multilingual support Coverage for adventure activities if planning to hike or engage in sports Personal liability coverage Coverage for pre-existing medical conditions if applicable COVID-19 related coverage for medical treatment and quarantine costs Coverage for flight delays and missed connections
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More Xi'an Travel Guides

Entry Requirements → Connectivity → Getting Around → Budget Guide →